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5 Sections
30 Lessons
10 Weeks
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Module 1: Foundations of Communication
6
1.1
1-1 Understanding the Basics.
1.2
1-2 The Role of Communication in Everyday Life.
1.3
1-3 Types of Communication: Verbal, Non-Verbal, and Written.
1.4
1-4 Common Barriers to Effective Communication.
1.5
1-5 Activities (a) Self-assessment: Identify your communication style.
1.6
1-6 Activities (b) Video Lecture: Key components of impactful communication.
Module 2: The Art of Active Listening
6
2.1
2-1 Listening to Understand
2.2
2-2 Importance of Active Listening in Building Connections.
2.3
2-3 Techniques for Becoming a Better Listener.
2.4
2-4 Overcoming Listening Barriers and Misunderstandings.
2.5
2-5 Activities (I) Practice Exercise: Listen and paraphrase conversations.
2.6
2-6 Activities (II) Group Activity: Role-playing scenarios to improve listening skills.
Module 3: Speaking with Confidence
6
3.1
3-1 Delivering Your Message Effectively
3.2
3-2 Structuring Your Thoughts for Clear Communication.
3.3
3-3 Developing Confidence in Speaking.
3.4
3-4 Tailoring Your Message for Different Audiences.
3.5
3-5 Activities (A) Record and Review: Practice delivering a short speech.
3.6
3-6 Activities (B) Feedback Session: Peer review on speaking techniques.
Module 4: Non-Verbal and Emotional Communication
6
4.1
4-1 Beyond Words
4.2
4-2 Understanding Body Language and Facial Expressions.
4.3
4-3 The Role of Tone and Emotion in Communication.
4.4
4-4 Building Empathy and Emotional Intelligence.
4.5
4-5 Activities (1) Interactive Quiz: Deciphering non-verbal cues.
4.6
4-6 Activities (2) Case Study: Analyzing real-world examples of non-verbal communication.
Module 5: Communication in Challenging Situations
7
5.1
5-1 Navigating Difficult Conversations
5.2
5-2 Strategies for Resolving Conflicts with Effective Communication.
5.3
5-3 Communicating in High-Stress and Emotional Situations.
5.4
5-4 Building Consensus and Handling Criticism.
5.5
5-5 Activities: Workshop: Practicing conflict resolution scenarios.
5.6
5-6 Activities: Final Project: Develop a communication strategy for a challenging situation.
5.7
Quiz
10 Minutes
10 Questions
Effective Communication: Speak, Listen, Connect
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